Q: Do you need an account to purchase books?
A: No. You can choose instant checkout in the shopping cart process and proceed without an account. If you are a frequent visitor and would like us to store your information for faster checkout, you can establish an account either in the shopping cart or by clicking sign in at the top right of any page. For further instructions visit the Website Account Help Page. Important: if you are a SUNY Press author, editor, or contributor, you may be eligible for gratis copies of your own book and additional author discounts. To take advantage of that service, you will need to establish an author account for this website that is verified by staff members.

Q: Do you only publish SUNY professors?

A: No, our authors come from around the country and around the world.

Q: How do I submit a proposal or a manuscript for consideration?
A: Please see our Guidelines for Submitting Manuscripts and Proposals.

Q: I’d like to contact one of the authors/editors/contributors to a SUNY Press book. Can you please give me their address?
A: We respect our authors’ privacy, and as a rule, don’t release their addresses. E-mail requests will be forwarded to the author if we have an e-mail address on file. Otherwise, you can send a letter to the author in care of SUNY Press at our editorial office, and we will forward it.

Q: How do I sign up for your e-mail list?
A: You can opt-in to receive e-mail notifications of our new books and special offers by using the subscribe link on our website.

Q: How much does it cost to ship my order?
A: Media Mail (7–10 days average) – United States: First book $6.00 and $1.00 for each additional copy.

UPS Ground (3–7 days average) – United States: First book $8.00 and $1.00 for each additional copy.

Canada and International (6–8 weeks average) – First book $8.00 (U.S.) and $6.00 for each additional copy.
(Note: Brokerage fees, taxes and duties to be collected by UPS at delivery for International.)

Call for quote on any other special expedited method.

All Books International, Inc. shipments are FOB Dulles, VA.

Q: How can I get a tracking number for my order?
A: Contact our warehouse via email or phone - (703) 661-1500

Q: How does this website protect my privacy?
A: SUNY Press website adheres to the privacy policy and guidelines established by the State University of New York. 

Q: Are my credit card transactions secure?
A: Your credit card and billing information cannot be read as it travels to our ordering system. Credit card transactions are handled by a third-party financial institution, which receives the credit card number and other personal identifying information in order to verify the credit card number and process the transaction.

Q: How can I report an error/provide feedback about the website?
A: Send an email to info@sunypress.edu

Q: How do I place an order and have it shipped elsewhere?
A: The Press uses Authorize.net to process all credit cards. We have fraud alert filters in place that will be triggered if the billing address does not match the address on file with the bank. When you place an order and wish to ship it elsewhere you must remember to enter your billing address, otherwise the Delivery address will be used as the Billing address, your transaction will trigger the filter and subsequently be denied. In order to enter a billing address for orders that are being Delivered to addresses that do not match the address associated with your credit card, check the box at the bottom of the Delivery address section and enter the billing address associated with the credit card.