Continuously Improving an Organization's Performance
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This practical guide for managers demonstrates when, where, and how to implement significant organizational change through teamwork.
This practical hands-on tool kit for managers demonstrates when, where, and how to implement significant organizational change through teamwork. The use of self-managed, cross-functional, benchmarking, and outside linking teams by high-performance firms is employed in a case study format.
Donald P. Cushman is Professor of Communication at State University of New York at Albany, and coeditor of the SUNY series, Human Communication Processes. Sarah Sanderson King is Professor of Communication at Central Connecticut State University, and coeditor of the SUNY series in International Management. Among the books the two have written are Political Communication: Engineering Visions of Order in the Socialist World; High-Speed Management and Organizational Communication in the 1990s: A Reader; Communicating Organizational Change: A Management Perspective; Communication and High-Speed Management; and Lessons from the Recession all published by SUNY Press.
"This book provides an excellent, concise summary of the major managerial tools available to organizational leaders and managers in adapting to the pressures and crises of a rapidly changing and competitive global market place, and fully meets its objective to serve the training needs of managers in seminars designed around these concepts. There is no other book on high-speed management and related managerial concepts which has been produced for the practicing manager." — Richard J. Dieker, Western Michigan University
"It presents in a concise fashion the philosophical and theoretical level of high-speed management. It then devotes sufficient attention to the operationalization of the high-speed management framework—it operationalizes organizational integration processes (leadership, corporate culture, and teamwork) and coordination processes (self-managed, cross-functional, benchmarking, and outside linking teamwork) in terms of practical, useful communication strategies and tools. In addition, the use of such tools is illustrated by case studies of some of the best run corporations in the world." —Branislav Kovacic, University of Hartford