SUNY series, Human Communication Processes

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Communication Best Practices at Dell, General Electric, Microsoft, and Monsanto

Highlights successful communication practices at Dell, General Electric, Microsoft, and Monsanto.

Transitions to Competitive Government

Describes how private-sector management strategies can help governments obtain greater access to global resources, create more jobs, and provide better social services to their citizens.

Leading the Learning Organization

Provides students, executives, and managers with vital resources to lead their organizations to higher levels of performance.

Images of the U.S. around the World

Examines how peoples of other nations perceive the U.S., how media of other nations portray the U.S., and how exported media products impact the U.S. image around the world.

Cultural Diversity and the U.S. Media

Combining case studies and critical analysis, this book examines how the electronic and print media's representation of cultural groups such as African-Americans, Asian-Americans, Native Americans, Latinos, and Chicanos contribute to the understanding (and misunderstanding) of this country's cultural experience.

Corporate Communications for Executives

This strategic tool for executives to lead, motivate, persuade, and inform numerous audiences inside and outside their organizations explores corporate communication as an executive practice.

The Mate Relationship

Provides research applications of a rules theory of mate relationships to several American cultures and two non-American cultures.

Emerging Theories of Human Communication

Summarizes the important and promising emerging theories of human communication.

Developing Communication Theories

Leading scholars present the principal findings and conclusions of a long-term program of research into the nature and dynamics of human communication.

Transgressing Discourses

The basic theme of this volume is excellent. Readers are treated to fascinating explorations of communication at the boundaries between discourses and selves. The essays address important theoretical ...

Situating Selves

Provides a communication theory of identity. Shows how listening to communication in cultural scenes can help reveal how deeply identity is situated in various communicative practices.

Conflict and Organizations

Focuses on the constructive nature of conflict and stresses conflict management as opposed to conflict resolution. Presents a comprehensive view of organizational conflict.

Watershed Research Traditions in Human Communication Theory

Focuses on and presents watershed research traditions in human communication (interpersonal, organizational, and mass communication).

Communication and High-Speed Management

This book provides a new understanding of the role communication plays in integrating, controlling, and coordinating high performance organizations.

Presidential Campaign Discourse

Focuses on strategies for solving communication problems in presidential campaigns.

Organizational Teamwork in High-Speed Management

This is the first book to discuss teamwork and the recent phenomena of high-speed management. It addresses the intersection of these two areas of research and organizational practice.

The Influentials

Although opinion leadership has been the subject of numerous studies, in areas ranging from politics to fashion and in many societies and cultures, The Influentials represents the first systematic analysis ...

Corporate Communication

Communication has become more complex as businesses compete globally. This book explores corporate communication as both a professional practice and as an academic discipline. The essays and case studies ...

New Approaches to Organizational Communication

New Approaches to Organizational Communication brings together three major conceptual developments. First, it sheds new light on standards used to evaluate processes and practices of organizational communication. ...

Interpretive Approaches to Interpersonal Communication

This groundbreaking book presents conceptual, theoretical, and applied chapters demonstrating the strengths of interpretive approaches in the study of interpersonal communication. It extends our understanding ...

The Challenge of Facework

This book addresses the cross-cultural variations in the conceptions of face and facework from a multidisciplinary communication perspective. Facework represents one of the most important theoretical ...

Communicating for Development

This book discusses the place of communication in economic development and social change, not only as it pertains to "developing" societies, but also as it relates to the "developed" societies where socio-economic ...

High-Speed Management and Organizational Communication in the 1990s

High-Speed Management and Organizational Communication in the 1990s provides a unique, systematic, and practical treatment of the role communication plays in the new organizations. It treats organizational ...

The Great Wall in Ruins

This book presents a survey of rural and urban Chinese people examining the dramatic changes in traditional culture that have taken place, and documenting the nature of contemporary Chinese culture. Chu ...

Communication in Japan and the United States

This book is the first to provide a summary of the state of knowledge about communication in Japan and the United States. Included is an overview of the major approaches used in the study of communication ...

Metaphors of Identity

Placing identity within its cultural context, Fitzgerald offers ethnographic case material to examine the meaning and changing metaphors of ethnicity, male and female identity, and aging and identity. ...

Organizational Communication and Cultural Vision

This book provides a review and synthesis of contemporary theory and research on organizational culture. Chapters focus on a wide variety of theoretical and methodological approaches to culture, identifying ...

Interpersonal Communication in Friend and Mate Relationships

A concentration on communication processes is essential to sorting out fundamental problems in interpersonal relationships. This book provides a general theory of the role of communication in interpersonal ...

Political Communication

Using the theatric metaphors of a passion play in Poland, simultaneous ethnic dramas in Yugoslavia, a heroic poem in Armenia, and a bunraku puppet play in the People's Republic of China, the authors of ...

Speaking Culturally

Speaking Culturally presents case studies of two cultures, focusing on how speaking is thematized and enacted in each. The Teamsterville culture is drawn from the author's studies of the spoken life of ...

Communal Webs

This book brings together insights derived from a detailed exploration of Israeli cultural patterns of communication, highlighting their role in the processes of culture formation, maintenance, and change. ...

Human Communication as a Field of Study

The authors analyze and discuss the field of communication from a multidimensional point of view. Divided into three parts, the first traces its history from scientific, humanistic, and technological ...

Letting Go

While many books in the popular press deal with relationships, Letting Go is among the first to draw upon scholarly research to offer a theoretical perspective with practical implications. Cahn examines ...

Cognitive Foundations of Calculated Speech

In Cognitive Foundations of Calculated Speech, Robert E. Sanders shows that whether one communicates to get a response or to make one, the cognitive problem is the same—to calculate whether intended ...

Communication in Interpersonal Relationships

This book discusses communication principles, processes, and skills from four different perspectives by explaining four related propositions. First, human communication is guided by socially established ...